A few things. You work directly with me, not a junior or an account team, so every decision gets proper attention. I put real weight on research before touching a live campaign, understanding your business, your customers and your competitors properly, rather than starting from a template. I'm also honest about what I find, if something outside the account, your offer, your website, your sales process, is holding results back, I'll say so rather than implying the account can fix it alone. And I look beyond ROAS to understand what's actually happening commercially, not just what the platform's showing.